As a subscription-based feature on the Klever Wallet, we propose to introduce a set of new premium features aimed at enhancing user experience, improving customer support, and offering additional value-added services. The features will be designed to cater to the needs of our most engaged and active users who are willing to invest in an improved, premium experience.
We fully understand the need for transparent communication with our user base, and we believe it's important to address the elephant in the room – the costs associated with operating and maintaining the Klever Wallet.
As many of you are aware, the wallet's operation involves significant costs. From ensuring the highest level of security for your digital assets, providing effective customer support, to continuously developing new features and maintaining seamless operation, all these efforts require significant resources.
While we've always been committed to providing a high-quality service, these costs are increasing as our user base and the complexity of our operations grow. In order to keep the wallet free for use and continue to offer the level of service you've come to expect, we need to find new sources of revenue.
The proposed Klever Wallet Subscription service is one of these sources. By offering advanced features for a subscription fee, we hope to cover the operational costs and further enhance our product offering. Our goal is to ensure that the Klever Wallet remains an attractive and efficient tool for handling your digital assets.
That being said, we understand that this decision affects you directly, and we'd love to hear your thoughts on it. Please feel free to share your comments and suggestions. Together, we can shape the future of Klever Wallet and continue to offer a product that meets your needs.
Proposed Features:
Priority Support: This feature will offer subscribers a priority queue for their queries or issues, ensuring that their requests are addressed promptly and effectively.
In-App Chat Support: To improve the accessibility and efficiency of customer support, an in-app chat feature will be introduced, allowing users to directly communicate with the support team from within the application.
Encrypted Wallet Cloud Backup: To ensure the safety and recovery of wallet data, an encrypted wallet cloud backup feature will be offered. It will allow users to securely back up their wallet information to the cloud, protecting against data loss.
Enhanced Transaction Filters: A more advanced and detailed transaction filter will be implemented, enabling users to sort and filter their transactions using a variety of parameters such as transaction type, date, amount, and more.
Downloadable Wallet Transactions Report: Subscribers will be given the option to download their wallet transaction reports in PDF format for the current and previous years, providing an easy way to track and manage their transaction history.
Favorites NFT Display: The wallet home screen will include a feature for displaying favorite NFTs, enabling users to quickly and conveniently view their preferred NFTs directly from their wallet home.
Early Access to New Features: Subscribers will be provided with the opportunity to test out new features ahead of the general user base, giving them early access and the ability to provide valuable feedback.
Participation in Premium Airdrops: Subscribers will be offered exclusive opportunities to participate in premium airdrops, providing them with additional incentives and benefits.
Listing and Filtering Transactions Older than 30 Days: Subscribers will have the capability to list and filter their transactions that are older than 30 days, enhancing their ability to manage and track their long-term transaction history.